Behavioural Detection
& Questioning
PROTECT YOUR STAFF & CUSTOMERS
Our Organisation
BTAQ Consulting was founded by John Matus, a highly experienced former Federal Agent who trained and operated internationally in the field of Behavioural Detection. He developed and managed Behavioural Detection training for the Australian Federal Police, and worked extensively in the field, training and operationally implementing Behavioural Detection techniques. John's drive for continuously improving Behavioural Detection capabilities led him to form BTAQ Consulting, developing specialised Behavioural Detection and Questioning courses which have successfully been used by a diverse range of clients throughout Australia and New Zealand.
Our Courses
Behavioural Detection Officer
3 day highly specialised course delivering the full component of Behavioural Detection and Advanced Questioning techniques, with an instructor/student ratio of 1:6.
This course is suitable for operational staff who regularly engage with members of the public in their roles.
Behavioural Detection
Foundation
5-hour course delivering Behavioural Detection techniques. Provides staff with the knowledge to understand why suspicious behaviour occurs and to confidently identify and refer suspicious activity.
Advanced
8-hour course delivering Behavioural Detection and operational tactics. Provides organisations with the knowledge to confidently implement operational tactics which identify suspicious behaviour.
Behavioural Questioning
8-hour course specialising in Behavioural Questioning, operational tactics and techniques.
Provides staff with the ability to build rapport and elicit information to understand why suspicious behaviour is exhibited.
Behavioural Detection - CCTV Operator
8-hour course combining human factors and technology to improve capability. Practical course delivered in the clients Control Room with client specific scenarios which test and improve Control Room Operator and Supervisor skill-sets. Maximises current VMS and camera infrastructure and resources, realising its potential.
Safety & Situational Awareness
2-hour awareness training specifically developed as a means for organisations to provide staff with techniques to enhance safety and situational awareness using behavioural techniques.
Active Armed Offender Workshop
This bespoke 3-hour workshop runs in the format of a 1-hour presentation on AAO incidents and learnings, followed by a table top scenario for 2 hours specific to the client’s environment. The unique nature of this course is the identification of behavioural considerations within the table top exercise.
Partnerships
anspired
BTAQ works closely with anspired to deliver IT solutions to clients based on prevention of cyber security threats. anspired is a leader in the field of Dark Web searches, ensuring BTAQ clients are informed 24/7 of any compromised credentials associated with their company, contractors and other personnel. Notifications are immediate and prevent identity theft, data breaches or other crimes.
Pro-Com Consulting
BTAQ partners with Pro-com Consulting to deliver the Front-Line Adaptive Communication Program (FLAC) - Human Behaviour Awareness and Negotiation. This program is built around a core of proven behavioural detection techniques, crisis negotiation principles, positioning and tactics. Pro-Com Consulting is a communication, critical incident management and first response training company who develop and deliver tailored training programs to front line staff across the private, corporate and government sectors, both in Australia and abroad.